Home / Parvel - FAQ

Below you will find a series of the most frequently asked questions that we receive.

Can't find your question below? Just drop us a line using this contact form.

How do I get started?

Getting started with Parvel is easy, simply follow these steps below and you'll be up and running in no time!

1. Unbox your Parvel device

2. Download the Parvel app from the App store / Google Play 

3. Make sure you have activated Bluetooth on your smart phone / tablet

4. Launch the Parvel app and it will automatically start searching for Parvels nearby 

5. When the Parvel device is found you will be prompted to "Add as new" or "Keep searching". Click "Add as new" to connect to your Parvel.

You're all set and can start using your Parvel!

How do I start a monitoring session?

How does the motion sensor work?

Can I still use my phone/tablet while Parvel is monitoring?

How do I turn the Parvel device on/off?

How to I replace the battery?

How long is the reach of the Parvel device's signal?

My Android-device can't locate Parvel!

I can't connect to my Parvel, or it's taking very long (all phones)

What about the radiation from Parvel?