All orders are typically shipped within 24 hours from being placed. Holiday seasons and certain periods during the summer may cause a slight delay in order processing. You will always receive an e-mail as soon as your order is on it's way.
- TECH SPECS
SMALL AND EASY TO USE BABY MONITOR
Parvel GO measures 4x4 cm so that you can bring and use it anywhere. The battery (included) lasts for up to 2-years and is easily replaced once depleted. That way you don't have to worry about any cables, power adapters or chargers. It is just one unit and your phone.
TEMPERATURE AND MOTION SENSORS
Parvel GO is not like any other baby monitor on the market. Utilise its built in temperature sensor to accurately get real-time readings of the temperature where your child is sleeping. And by that we don't mean the temperature in the room or outside air. Place Parvel GO underneath the blanket, in the stroller or inside the overall to measure the temperature that your child actually is exposed to. The app will alert you as soon as the temperature reaches outside of the allowed interval.
With Parvel GO's ultra-sensitive movement sensor you will never miss when your child is awake again. All babies move when they wake up or are awake but they don't always cry. Configure the sensitivity level to suit your child's needs easily within the app.
MULTI PARENT, MULTI CHILD
Pair multiple accounts and use Parvel GO on several phones at the same time. If you have several children you can configure individual settings for each child and use several Parvel GO's at the same time.
Parvel GO is fully compatible with phones running on both Android and iOS. Combine Parvel GO with Parvel HOME and use an extra phone or tablet to monitor with video and audio at the same time, and at unlimited range.
When will my order be shipped?
What payment options are available?
We accept all major credit cards as well as payments with Klarna, iDeal, Bancontact Google Pay and Apple Pay. All payments are processed secured and processed with maximum security.
What is your return policy?
We want happy customers! If you for any reason feel that you need to return the product please drop us an email with your order number and we'll sort it as soon as possible.
Out of curiosity and to help us improve we might ask if there is a specific reason for you returning the product.
Please note that we offer free shipping on all orders, we do however not cover the return shipping costs. You must send us an email before making your return otherwise your return may be rejected. Please label the shipment with your order number for reference.
Returns are shipped to:
Sickla Industriväg 3
131 54 NACKA
How long does the battery in Parvel GO last?
The battery lasts up to 2 years in regular use (1-2 times / day). Once the battery is depleted it is easily replaced with a new one. A new battery is typically around €2-4.
Since Parvel GO is so small, can my child choke on it?
Parvel GO meets all the requirements in terms of size and safety for products that are used by small children. Even though it is small it is still large enough and designed so that it will not be possible for a child to swallow or get Parvel GO stuck in their throat.
The lid covering the battery can not be opened without a tool and is therefore impossible for a child to open.
Note: Always make sure that the lid covering the battery is securely fastened and that it is in a "locked" position before use. Please see our user-guide for further instructions!
What is the range of Parvel GO?
Parvel GO has a range of up to 30m which typically is enough in a normal sized home. The reason that we have opted for shorter range in Parvel GO compared to other baby monitors is directly related to the Electro Magnetic Radiation (EMR).
We have prioritised safety over range and range and radiation are directly connected. The longer the range the higher the radiation. Therefore we have selected a technology in Parvel GO that emits the lowest levels of radiation possible with wireless communication, yet providing a range that covers most needs.
As with all wireless communication the signal can be interrupted. Indoors there is often other electronic equipment, walls, ceilings etc and the range may therefore vary depending on the surrounding environment. Our recommendation is therefore to always stay close to Parvel GO, especially while indoors.
How much electro magnetic radiation (EMR) does Parvel GO emit?
The radiation emitted by Radio Frequency devices (RF) are measured by their Special Absorption Rate (SAR) which is a measure of the rate at which energy is absorbed by the human body when exposed to a radio frequency (RF) electromagnetic field. It can also refer to absorption of other forms of energy by tissue, including ultrasound. It is defined as the power absorbed per mass of tissue and has units of watts per kilogram (W/kg). Mobile phones are normally limited to a maximum SAR value (W/kg) by regulation that can vary between different countries but it is normally around a maximum value of 2 W/kg.
The Bluetooth technology used by Parvel emits 0,002 W/kg. Comparison between different wireless devices:
- Apple iPhone 7 - 1,1 W/kg
- Baby monitors - 0,01 - 0,3 W/kg
- Bluetooth (BLE) devices (Parvel GO) - 0,002 W/kg
Can I connect Parvel GO to several phones?
All you need is to install the app on the phones that you want to use and either connect separate accounts in the app or sign in using the same account. That way all logged in users will share the same information and can start/stop sleep sessions etc.